Contact Us

Welcome to the Kennion Benefit Advisors Contact Us page. We are here to assist you with all of your benefits-related needs. Whether you're a prospective client interested in learning more about our services, an existing client seeking support, or an employee enrolled in benefits under an employer client, we're here to help.

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Please choose the appropriate section below and reach out to us with any questions or requests.

Prospective Clients: 

Ready to learn more about how Kennion can help your business thrive? Call Hunter Shepherd 205-641-0469 or request a quote:

https://www.kennion.com/quote/

Existing Clients:

Need assistance with your benefits program? Contact your Senior Client Advisor directly by phone or email support@kennion.com. You can also submit a support ticket here:

https://go.kennion.com/support

Employee Or Enrolled Members:

If you have a question about your benefits, there are two options:

Option 1: Enrolling in Benefits (New Hire or Open Enrollment)

If you're a new hire or enrolling in benefits during Open Enrollment, you can call the Kennion Benefits Enrollment Center at (833) 614-1622. You can also enroll online using the instructions given to you by your employer.

Option 2: Help with Existing Benefits

If you've already enrolled in your benefits, you can download the Employee Benefits App. If you need help with your benefits or the app, call (877) 500-3212. The Employee Benefits App is the best way to access your benefits and is available 24/7. You can also have video consultations with doctors and view your benefits history. If you don't have a smartphone or need help with a complicated issue, you can call during live concierge hours.

Live Concierge Hours: (877) 500-3212

Monday-Friday: 7:30 AM-12:00 AM CST

Saturday-Sunday: 10:00 AM-6:00 PM CST

Only certain clients and their employees who are enrolled in group health plans managed by Kennion can use the Employee Benefits App and concierge support. To use the Benefits App, you must be enrolled in a group health plan at your company. When you're eligible, you'll get an email or text with instructions on how to sign up. If you have more questions, email support@kennion.com.